International shipping policy

 

Expected delivery time

Orders are processed and shipped to:

  1. Gulf Countries within 5 to 7 working days
  2. Europe/US within 5 to 8 working days

 

Shipping Cost 

The exact shipping cost will be calculated at checkout as it depends on the country delivered to and the weight of the package.

 

Payment Method:  

We accept Online Payments Only through debit or credit cards 

 

Returning or Exchange Policy:

Delivered shipments are not applicable for Returns or Exchanges

For inquiries or concerns regarding your order, contact us through email: raysandrocks@gmail.com

 

CANCELING ORDER:

You can cancel the order within 24 hours of placing it.

Order Cancellation is only possible within the same calendar day; Bank fees will be deducted upon cancelation.

For further inquiries please email us at raysandrocks@gmail.com

Please note, all international packages may be subject to duties. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

All Prices on Website is only inclusive of VAT Taxes.

 

FAQs

  • WHERE DO YOU SHIP?

We ship worldwide

  • WHAT’S THE SHIPPING COST?

The exact shipping cost will be calculated at checkout as it depends on the country delivered to and the weight of the package.

  • HOW QUICKLY WILL MY ORDER BE SHIPPED? 

Your order will processed and shipped to Gulf Countries within 5 to 7 working days 

  • WHAT IS THE RETURN POLICY?

We don’t offer returns or exchanges at this time

  • CAN I EXCHANGE A PRODUCT?

We don’t offer returns or exchanges at this time

  • CAN I CANCEL MY ORDER ONCE IT’S PLACED?

You can cancel the order within 24 hours of placing it.

  • WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept online payments ONLY through debit/credit cards

  • WHAT IF MY ORDER ARRIVES DAMAGED, INCORRECT, OR IS MISSING AN ITEM?

Incase of a damaged shipment. We will contact you, and send a new package instead of the damaged one. 

Incase of an incorrect/missing item, we will deliver the correct/missing item.

For further inquiries or concerns regarding your order, contact us through email: raysandrocks@gmail.com

  • WHAT IF MY ORDER HAS BEEN MARKED AS DELIVERED, BUT I HAVEN'T RECEIVED IT?

For any inquiries or concerns regarding your order, contact us through email raysandrocks@gmail.com